
Total protected
₵0
held safely to date
Protected deals
0
completed end-to-end
Verified sellers
0
with KYC complete
Same DM. Same MoMo. One safe step in between.
Nothing about how you discover, negotiate or chat changes. SBBS slots in at the moment money would have moved.
Buyer pays SBBS
We capture payment via a licensed PSP. Money is earmarked for this deal. Seller gets an SMS the funds are safely held.
Seller dispatches
Seller marks the order sent. SBBS issues a one-time delivery code to the buyer — the unlock key for payment.
Buyer inspects
Buyer inspects the goods at delivery. Either releases the code, or files a dispute from their Hub.
Seller is paid
An SBBS approver clicks Approve. Moolre transfers to the seller's MoMo instantly. 72-hour auto-release protects against ghosting.
If anything goes wrong, you’re not alone.
Open a dispute from your Hub. The transaction freezes. Both sides upload evidence. A real human at SBBS reads it and decides within five business days. Refunds go back through the original payment method — never store credit.
How a dispute resolves
Illustrative timeline
Order value (example)
GH₵ 180.00
When you open a dispute
Funds freeze. A real human reviews. Refund or release.
- Step 1
Buyer opens dispute from their Hub
Add a short reason and upload photos as evidence.
- Immediately
Funds auto-frozen at the PSP
No SBBS staff can move this money.
- Within hours
Reviewer assigned
An SBBS Trust Team member picks up the case and contacts both sides.
- Within 5 business days
Refund or release
Refunds go back to the original payment method — never store credit.
Every dispute is read by a human. No bots, no canned replies.
Convert more sales.
Get burned less.
Show buyers an SBBS link and watch your close rate jump. The order is pre-funded before you spend a cedi dispatching.
- Pre-funded orders — never ship on hope
- Trust Badge for your Instagram bio
- Saved MoMo payout that prefills next time
- Public profile that accumulates reputation

